Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2025

1. Information We Collect

Information You Provide

  • Account information (name, email, password, phone number)
  • Profile information (CV, cover letters, work experience, education)
  • Job application data and preferences
  • Payment information for subscriptions and CPD courses
  • Communication with our support team

Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our job matching and CPD services
  • Process job applications and connect you with employers
  • Process payments and manage subscriptions
  • Send you relevant job opportunities and CPD recommendations
  • Provide customer support and respond to inquiries
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Employers: When you apply for jobs, we share your application materials with the relevant employers
  • CPD Providers: When you enroll in courses, we share necessary information for course delivery
  • Service Providers: Third-party companies that help us operate our platform (payment processors, hosting providers, etc.)
  • Legal Compliance: When required by law or to protect our rights and safety

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure payment processing through certified providers
  • Regular security audits and monitoring
  • Access controls and staff training

5. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured, commonly used format
  • Object: Opt out of certain data processing activities
  • Restrict Processing: Limit how we use your information

To exercise these rights, contact us at privacy@jobtitle.com

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in and remember your preferences
  • Analyze how you use our platform to improve our services
  • Provide personalized job recommendations
  • Ensure platform security and prevent fraud

You can control cookies through your browser settings, though this may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your account plus 7 years for legal compliance. You can request deletion of your account and associated data at any time.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where appropriate, sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@jobtitle.com

Phone: +44 20 1234 5678

Address: Job Title Ltd, 123 Business Street, London, UK, SW1A 1AA

Data Protection Officer: dpo@jobtitle.com